Public Safety Supervisor Job in California 2023

This position supports the mission of the Department of Public Safety to provide excellent support and services to students, faculty, and staff. It advances the strategic plan’s initiatives by ensuring that goals are established, monitored, and measured in accordance with the plan’s timelines and objectives. This position plays a significant role in fostering a campus life that is vibrant and inclusive.

Regarding the Opportunity:

The Mills College at Northeastern University Public Safety Department engages the community through a comprehensive programmed of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions under which Northeastern University operates globally as intended. The Department operates in accordance with the tenets of Procedural Justice and believes in continuous active engagement with community members to prevent crime and improve the quality of life for those we serve.

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Essential Job Functions (General):

• Patrols and secures campus grounds and facilities on foot, by bicycle, and by vehicle. Contributes to the protection of campus life and property. Doors, windows, gates, roads, and lighting are inspected to ensure security.
  Conducts investigations and submits reports regarding campus criminal offences. Prepares required written reports. Maintains records of daily activities, including a Communication Log sheet containing service calls and building inspections.
  Continuously monitors and reports any conditions that may pose security or safety risks on College property. Monitors the camera system to ensure no criminal activity is occurring in other areas of the campus.
• As required, contacts law enforcement, fire, and other public agencies. Assists public service representatives, such as fire, medical, and police, with emergency investigations; Enforces College and local laws, rules, ordinances, and regulations in accordance with established procedures.
  Monitors incoming and outgoing campus traffic at the front gate; responds to incoming calls to campus security and radios information to field patrol units. Offers directions and information about campus facilities, events, and other locations.
  Monitors campus parking and traffic; issues citations for infractions.
  Provides crowd and traffic control for campus and off-campus special events.
  Responds to campus community complaints and assists parties in resolving issues as necessary.
  Respond to and perform access control duties, such as locking and/or unlocking academic buildings for faculty, staff, and students.
  Respond to alarms for fire, smoke detectors, and security
  Provide safety escorts
  Fill front desk assignments
  Respond to calls for service
  Collect and complete property receipts for lost and found items.
  May provide support for firefighting and/or first aid needs.
  Additional duties as assigned

Essential Job Responsibilities (Supervision):

• Oversees the daily operations of security at the College, including community safety, parking enforcement, and escort services.
• Assist with officer scheduling to ensure adequate shift coverage, vacation relief, and call-off replacement. Coordinates and schedules additional campus security for various special events and activities.
• Maintains shift meetings
• Contributes to the review and revision of the College’s policies and procedures. Provides subject-matter expertise to ensure accuracy and enforceability.
• Assists in the development of the department’s budget and evaluates and recommends new equipment, supplies, or special materials to enhance the enforcement of security.
• Supervises and evaluates the performance of assigned personnel; coordinates and/or provides employee training; conducts research and creates training materials.
• Monitors and ensures staff adherence to departmental policies, procedures, and regulatory requirements.
• Develops and maintains internal and external relationships with campus stakeholders, including various departments, student organizations, and community and local businesses.
• Ensures that all Public Safety activities are appropriately and timely recorded for review and tracking.
• Coordinates with other departments regarding programmed research; communicates to individual departments and campus users the impact of new programmed and/or new policies or procedures.
• Communicates with and/or meets with the public to address complaints and safety concerns; monitors and ensures proper follow-up of public concerns.
• Examines all required administrative forms/reports pertaining to Public Safety incidents and operations, approves officer-written and submitted reports, and assists Security Officers as required. Ensures accurate and timely report completion.
• Communicates with law enforcement personnel about crime prevention measures.
• Participates in and attends various meetings pertaining to Public Safety operations and services.
• Prepares and maintains a variety of narrative and statistical reports, records, and files for submission to federal, state, and local agencies concerning campus safety programmed and activities.
• Daily summary of Public Safety incidents and activities for the Director. Analyze data pertaining to security activities to determine their effectiveness and recurring patterns.
• Fire systems, lighting, fencing, sidewalks, roadways, gates, doors, windows, and landscaping should be inspected and maintained for physical safety on campus.
• As required, perform the duties of a Public Safety Officer.
• Performs duties assigned in this area.
• Notifies students departing from Mills of any schedule changes resulting from unforeseen circumstances.
• Ensures that shuttle and van drivers deliver their daily safety and maintenance inspection paperwork to the Mills Vehicle Technician no later than 8:45 AM, Monday through Friday.
• Coordinates with Automotive Technician the routine and emergency maintenance of the Vehicle Fleet to ensure that the vehicles are safe and in good operating condition.

Knowledge of (General)

• Fundamental security principles and procedures.
• Public safety regulations, policies, and codes
  Techniques for record keeping and report writing requirements
  Basic computer programmed such as email and the Microsoft Office suite.
  Knowing about (Supervisory)
  governing policies and procedures
  National Incident Management System, Title IX, and the Celery Act (NIMS)
  Current public safety procedures and methods
  Current criminal codes and laws, as well as efficient investigative procedures and techniques.
  The department’s safety policies, practices, procedures, and requirements, including the Illness and Injury Prevention Plan.

Skills/Abilities (Supervisory) (Supervisory)

• Demonstrate good judgement by responding to an emergency with sound, logical decisions.
• Explain, apply, and interpret rules, regulations, and policies
• Effectively plan, direct, and supervise the work of others
• Observe timetables and deadlines
• Mediate conflict
• Work autonomously with minimal direction.
• Communicate effectively both orally and in writing.
• Analyze processes and make improvement recommendations;
• Employ information technology for communication, data collection, and reporting;
• Work with students, faculty, and staff from diverse academic, cultural, and ethnic backgrounds;

Skills/Abilities (General):

• Fluently read, write, and speak English
• Willingness to work varying shifts and flexible hours, including holidays and weekends
• Solid interpersonal and communication skills
• Customer service orientation is required.
• Meet or exceed the college’s guidelines for attendance and tardiness
• Utilize multi-line telephone systems
• Identify issues and provide accurate information to the appropriate personnel.
• Respond to an emergency situation with sound, rational judgement.
• Work in stressful, antagonistic, or hostile environments
• Strong critical reasoning and problem-solving abilities
• Work in groups or on your own
• Comprehend and adhere to instructions and complete assignments on time Comprehend and adhere to verbal and written instructions.
• Take the necessary measures to foster and maintain effective working relationships in a diverse multicultural setting.
• Work in accordance with the College Injury and Illness Prevention Plan regarding safety.

Education and Training

• Required high school diploma or GED
• Prior experience as a Security or Law Enforcement Supervisor is required
• Preferably a Bachelor’s Degree
• Must possess a valid California driver’s license and a record of safe driving. Requires a BSIS Guard Card Successfully complete P.O.S.T. PC 832 training or designated equivalent within six months of employment
• Must be certified in CPR and First Aid within six months of hire.
• Will be required to pass a thorough background check, drug test, and psychological evaluation.
• Environment and Physical Demands at Work
• This is an essential personnel position requiring work in a variety of circumstances, including holidays, weekends, day/evening/night shifts, mandatory overtime, and emergency situations.
• Sit or stand for extended periods; walk, run, climb, bend, stoop, and lift weights proportional to the need to provide medical assistance; wear a uniform and equipment; and operate a motor vehicle.
• Up to 30 lb. of lifting, pulling, or pushing heavy objects.
• Prolonged sitting, standing, and walking
• The actions of bending at the waist, kneeling, and crouching
• Must be able to traverse all types of terrain, including up and down hills, as well as off-road terrain with uneven surfaces.

Environment

• Indoor and outdoor environment. Seasonal heat and cold or inclement weather
  May be exposed to unpleasant working conditions, such as darkness or inadequate lighting, dirt/dust, fumes/odors, isolation, mechanical or traffic hazards.
• Possible exposure to uncomfortable social situations and hostile community response
  Must maintain composure and be able to defuse volatile situations.
  Using a vehicle for work-related travel
• This position description is not intended to be an exhaustive list of activities, responsibilities, or duties. Additional responsibilities may be assigned based on the operational requirements of the business.
• Further Information:
• The selection method for the Public Safety Supervisor position is a rolling application process. Each hiring cycle remains open and active until all open positions are filled. This position requires an interview with a panel, a criminal background check, a drug test, and a psychological exam. Once initiated, the duration of the selection procedure is roughly two to three months. Applicants may reapply in the future if they are informed during the selection process that they will not be moving forward.
• Position Class
• Security and Safety
• Further Information
• Northeastern University is an equal opportunity employer that seeks to recruit and support a diverse faculty and staff community. Northeastern values and celebrates diversity in all of its manifestations, and strives to foster an inclusive culture based on mutual respect that affirms intergroup relationships and promotes cohesion.
• All qualified applicants are encouraged to apply and will be considered for employment regardless of race, religion, colour, national origin, age, sex, sexual orientation, or disability status.
• Please visit www.northeastern.edu/diversity for more information regarding Northeastern University’s commitment and support of diversity and inclusion.
• The anticipated salary range for this position is between $73,535 and $93,755, based on the position’s responsibilities and scope.
• Position Class
• General Administrative Procedures
• Further Information
• When extending an offer, Northeastern University considers candidate work experience, education, and skills.
• Northeastern offers a comprehensive benefits package to employees who qualify. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, and transportation & commuting. Please visit www.northeastern.edu/benefits for further details.
• Northeastern University is an equal opportunity employer that seeks to recruit and support a diverse faculty and staff community. Northeastern values and celebrates diversity in all of its manifestations, and strives to foster an inclusive culture based on mutual respect that affirms intergroup relationships and promotes cohesion.
• All qualified applicants are encouraged to apply and will be considered for employment regardless of race, religion, colour, national origin, age, orientation, or disability status.
• Please visit www.northeastern.edu/diversity for more information regarding Northeastern University’s commitment and support of diversity and inclusion.